Gould Training - "Skills with People" managment training course - site map
- Home
- Who needs people skills?
- Testimonials
- The Interpersonal Skills Trainers
- Contact, Dates, Prices
- Why choose "Skills with People"?
- Management Training Objectives
- Management Coaching Method
- Featured Case Study
- Previous Case Studies
- Examples of People who have used the Skills with People Course
- "Skills with People" Course Contents
- THEORY:
- What is Emotional Intelligence?
- What is Social Intelligence?
- BASIC SKILLS:
- Listening with Empathy
- Speaking Assertively
- PRACTICAL APPLICATIONS:
- Building Rapport
- Calming People Down
- Coaching Skills Training
- Communication Skills
- Conflict Resolution Training
- Constructive Criticism
- Consulting Skills
- Customer Liason Skills
- Delegating Skills
- Getting the Best Out of People
- Giving Bad News
- Giving Feedback
- Handling Aggression
- Handling Complaints
- Handling Difficult People
- Handling Objections
- Influencing Skills Training
- Leadership Development
- Listening Skills
- Management Style
- Managment Training
- Managing Upwards
- Meetings - Taking Part in
- Motivating People
- Persuasion Skills Training
- Praising and Criticising
- Praising without Patronising
- Receiving Criticism
- Resolving Disagreements
- Running Meetings
- Sales Training
- Selling Skills
- Soft Skills Training
- Team Building
- Team Development
- Course Preparation
- Emotional Intelligence Test
- Brochure (Printer Friendly)
About This Course
