Resolving disagreements at work - training course for managers

A clear sign of an argument failing in resolving a disagreement at work is when people say yes but  to each other.  It means the conversation has become a dialogue of the deaf.  Our highly acclaimed London UK management training course, "Skills with People", gives powerful training in resolving disagreements at work by a different method.

The method taught on this training course in resolving disagreements at work focuses on listening and understanding.  Disagreements at work can't be resolved without first building mutual understanding.  Listening, though not easy in a disagreement, is the key.

But how can you be sure this training in the skills you need for resolving disagreements at work is for you?